Privacy Policy

1. Who We Are

Digital Growth System provides websites, customer communication tools, lead management, review request systems, customer re-engagement tools, local business support, and related digital services for local service businesses.

References to “Digital Growth System,” “DGS,” “we,” “our,” or “us” in this Privacy Policy refer to Digital Growth System.

2. Information We Collect

We may collect information that you provide directly to us, information generated through your use of our services, and certain technical information automatically collected when you visit our website.

Information you provide may include:

• Name
• Email address
• Phone number
• Business name
• Business address
• Business website and social media information
• Business registration information
• Services, service areas, and business details
• Website content, photos, logos, and branding materials
• Customer or contact lists provided for approved business purposes
• Information submitted through onboarding forms
• Support requests and communications with us
• Payment and billing-related information

Information collected automatically may include:

• IP address
• Browser and device information
• Pages viewed
• Referral source
• Approximate location information
• Website activity and usage information
• Cookie and tracking technology data

3. How We Use Information

We may use the information we collect to operate, provide, maintain, and improve Digital Growth System and related services.

Examples include:

• Creating and configuring your Digital Growth System
• Building and hosting your business website
• Managing your account and onboarding process
• Responding to questions and support requests
• Sending service-related emails and messages
• Providing business phone and SMS functionality
• Managing lead and customer communications
• Operating review request and re-engagement systems
• Processing transactions and managing billing
• Improving website performance and user experience
• Preventing fraud, abuse, and unauthorized access
• Meeting legal, regulatory, and compliance requirements

4. SMS and Text Message Communications

If you provide your phone number and consent to receive text messages, we may send you SMS or text messages relating to your inquiry, account, onboarding, service updates, support, or other communications you have agreed to receive.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance where supported.

5. Email Communications

We may send emails relating to inquiries, purchases, onboarding, service updates, support, account activity, and other communications related to your relationship with Digital Growth System.

Where required, marketing emails will include a method for unsubscribing from future promotional communications.

You may still receive transactional or service-related emails when necessary to provide services you have requested or purchased.

6. Customer Information Provided by Our Clients

Businesses using Digital Growth System may provide customer, prospect, or contact information for use within their account, including names, phone numbers, email addresses, and related business records.

Our clients are responsible for ensuring that they have the appropriate rights, permissions, and lawful basis to provide and use that information.

We process such information only as necessary to provide the services requested by our clients and to operate the Digital Growth System platform and associated services.

7. How We Share Information

We do not sell personal information as part of our ordinary business operations.

We may share information with trusted service providers and technology partners when necessary to operate our business and provide our services.

These providers may include companies that provide:

• Website hosting
• Customer relationship management software
• Email delivery
• SMS and telecommunications services
• Payment processing
• Cloud storage
• Analytics
• Security and fraud prevention
• Customer support technology

We may also disclose information when required by law, regulation, legal process, court order, or when reasonably necessary to protect our rights, customers, users, or the public.

8. Third-Party Services

Digital Growth System uses third-party software and service providers to deliver certain functionality. These providers may process information according to their own privacy policies and applicable agreements with us.

Our website may also contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites that we do not control.

9. Cookies and Tracking Technologies

We may use cookies and similar technologies to operate our website, remember preferences, understand website usage, measure performance, and improve our services.

Certain third-party tools used on our website may also place cookies or collect usage information.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information.

11. Data Retention

We may retain information for as long as reasonably necessary to provide our services, maintain business and financial records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

12. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide certain rights regarding your personal information.

These rights may include the ability to request:

• Access to personal information we hold about you
• Correction of inaccurate information
• Deletion of certain information
• Restriction or objection to certain processing
• A copy of certain information you provided
• Withdrawal of consent where processing is based on consent

Some requests may be subject to exceptions or verification requirements under applicable law.

To submit a privacy request, contact us using the information at the bottom of this policy.

13. International Data Processing

Digital Growth System may use service providers that operate in different countries. As a result, information may be processed or stored outside the country where it was originally collected.

Where required, we take reasonable steps to use providers and safeguards designed to protect information in accordance with applicable requirements.

14. Children's Privacy

Digital Growth System is intended for businesses and is not directed toward children.

We do not knowingly collect personal information from children through our business services. If you believe a child has provided personal information to us, please contact us so we can review the matter.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When we update this policy, we may revise the effective date shown at the top of the page.

16. Contact Us

If you have questions about this Privacy Policy, your information, or our privacy practices, you may contact us at: